Agency Evaluation Plan 2019-20 to 2023-24

Program (from Program inventory) Last Evaluation of the Program (in whole or in part) and Fiscal Year approved or Never Evaluated Planned Evaluation in the next 5 years Date of planned evaluation approval(fiscal year) Program spending covered by the planned evaluation (based on 2019-20 amounts)($) 2019-20 Total Planned Program spending (based on 2019-20 amounts) ($) Comments and Rationale for not evaluating Program or spending Reason for Evaluation Horizontal
Analysis and Outreach Never Evaluated NA Not applicable $0 $5,801,000   Not applicable Not applicable
Dispute Resolution Never Evaluated Air Travel Complaints 2019-20 $4,694,518 $8,078,000   Departmental Priority Not applicable
Determinations and Compliance Never Evaluated NA Not applicable $0 $9,298,000   Not applicable Not applicable
Internal Services Never Evaluated NA Not applicable $0 $11,793,000   Not applicable Not applicable
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